Who We Serve
Subscribers Advisory Committee
Executive Team
Departments
Underwriting
Patient Safety
Information Technology
Human Resources and Administration
Finance
Claims
Our Values
Departments
  • Claims
    Our Claim Department’s mission is to support the claim professionals at our Subscriber institutions in jointly managing actual or potential claims against the institution, in accordance with accepted best practices and to the highest industry standards, to minimize their long term financial impact to MCIC and each Subscriber.

    In our decentralized claim business model, claims are handled directly by each Subscriber’s Claim Department located at that institution.  To submit a new claim or inquire about the status of an existing claim, please contact the applicable Subscriber’s Claim Department.
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  • Finance
    MCIC’s Finance Department’s mission is to ensure a highly cost effective, long-term, stable insurance program for our Subscriber institutions and to provide accurate, relevant analytical advice and sound financial reporting under a strong controls environment consistent with the requirements of the Sarbanes-Oxley Act of 2002.
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  • Human Resources and Administration
    Our Human Resources Department’s mission is to support our organization by promoting the hiring, development, productivity and retention of top talent through the application of human resource industry best practices.

    In conjunction with the Human Resources Department, the mission of the Administration Department is to provide an efficient, well-running, cost-effective administrative infrastructure to support the business and employee needs of MCIC.

    At MCIC we are committed to providing an environment that is compliant with accepted best employment practices and policies, fosters personal and professional career development, promotes professionalism in the workplace, and effectively supports the administrative needs of our business.  Through our strong commitment in these areas we intend to create a workforce equipped to help MCIC succeed not only today, but well into the future.
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  • Information Technology
    Our Information Technology Department’s mission is to provide Company management, Subscribers, employees and insureds with timely, valuable and actionable business intelligence and state of the art technology tools.  We provide an information services environment that meets or exceeds industry best practices through a combination of business-centric solutions and technical expertise.

    We intend to be the leading information solution provider within the captive medical malpractice insurance industry by leveraging information management as a key competitive differentiator in support of our Company’s overall commitment to its Subscribers and insureds.
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  • Patient Safety
    Also known as MCIC’s Patient Safety & Loss Prevention Department, whatever we call ourselves, our mission remains the same – to reduce the risk of adverse events, unintended outcomes and malpractice claims while helping to increase patient safety at our Subscriber institutions.  Through our Risk Profile and Risk Assessment methodologies, we help to identify risk and causation factors that may negatively impact patient safety in order to increase awareness and understanding.  In partnership with our Subscribers and insureds, we facilitate and sponsor patient safety and loss prevention project initiatives designed to reduce risk, decrease malpractice claims and increase patient safety.
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  • Underwriting
    Our Underwriting Department’s mission is to provide our Subscribers with critical intelligence that allows us to jointly make prudent, cost effective and informed decisions regarding the classification and acceptance of risk by the company and its Subscribers.  In identifying which physicians and medical professionals may expose the institution to increased malpractice claim risk and/or who seem to have greater risk themselves individually, we work closely with each institution to ensure that this information is fully considered as a part of their credentialing process.  By sharing this information with our physician insureds and our Subscribers, we collaborate on ways to remediate, reduce and mitigate this risk to better equip the physician and the institution to improve patient safety and satisfaction.  Quite often, the quality of the medical care provided is not an issue and our goal is simply to help our insured physicians better protect and defend themselves from potential litigation.

    MCIC’s Underwriting Department’s initiatives are not punitive towards physicians in any way.  Our goal is to simply increase understanding and awareness of the risks our medical center institutions and insured physicians face and to help them to reduce these risks through changes in behavior, process or through the implementation of targeted risk remediation programs.
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