Contact Us
The company, while based in Burlington, Vermont, maintains offices in Atlanta, Georgia and New York, New York: 

Atlanta   New York  
Two Ravinia Drive, Suite 400
Atlanta, GA 30346
125 Broad Street, Suite 1400
New York, NY 10004
Main Telephone: (770) 551-5060 Main Telephone: (212) 461-1595
Facsimile: (770) 551-5061 Facsimile: (646) 666-9346

For general questions and information, please e-mail us at:
The Atlanta office generally houses the Company’s Executive Management, Administration, Finance, Accounting, Human Resources, Information Technology and Underwriting functions.  The New York office generally houses the Company’s corporate Legal, Claims, Loss Prevention and Patient Safety functions.
Requests for Claim History/Credentialing Verifications/Loss Run Reports

Please note that according to our structure, although we provide the insurance coverage, ALL credentialing verifications/claim histories/loss run reports come from our Subscriber institutions' respective credentialing departments directly.
To Request a Claim History/Credentialing Verification/Loss Run Report:
Please attach all of the following items;
    • Full name of MCIC Insured (including maiden/other name of insured [if different from name on application when applicant was covered by MCIC Subscriber institution, if applicable])
    • Last 4 digits of the applicant's SSN
    • DOB
    • Policy Number (if known)
    • A Signed (not digital) and dated Release of Insurance Information from the applicant giving authorization to release this information

Email or fax your request and the required information to the appropriate Subscriber Institution for processing per the contact information below. (Please note that repeated email or fax submissions will not speed up your request).


Institution Contact Email​ ​Contact Fax #

Johns Hopkins Medicine

  • All Children's Health System
  • Howard County General Hospital
  • Johns Hopkins Bayview Medical Center
  • Johns Hopkins Community Physicians
  • Johns Hopkins Hospital
  • Sibley Memorial Hospital
  • Suburban Hospital

(Turnaround time - high volume office/processed on first in-first out basis)

requests accepted via email only

NewYork-Presbyterian Hospital

  • Columbia University College of Physicians/Surgeons
  • Columbia University Medical Center
  • Hudson Valley Hospital
  • Lawrence Hospital
  • Lower Manhattan Hospital
  • NYP-Queens
  • Weill Cornell Medical Center
  • Weill Medical College of Cornell University


(Turnaround time is 2-4 weeks)

requests accepted via email only

​University of Rochester Medical Center

  • FF Thompson Health System
  • Highland Hospital
  • Jones Memorial Hospital
  • Noyes Memorial Hospital
  • St. James Mercy Hospital
  • Strong Memorial Hospital
  • Strong Partners Health System

(Turnaround time is same day or next day)

​Fax: (585) 784-8367 OR  (585) 276-0097

Yale New Haven Health System/Yale School of Medicine

  • Bridgeport Hospital
  • Greenwich Hospital
  • Northeast Medical Group
  • Lawrence + Memorial
  • Yale Community Physicians
  • Yale School of Medicine
  • Yale-New Haven Hospital

(Turnaround time is 21 business days) 

requests accepted via email only